DELIVERY & RETURNS

Timescales

All my work is handmade to order and as a general guide has a two week lead-time. Unless we are working together on a commissioned piece then the design will predominately be left up to me, I do allow for colour preferences to taken into consideration so please ensure any details of this are left on the order when its place.

That being said, if you have an urgent request then please reach out to me here so we can work together on a shorter lead-time.

SHIPPING

I currently ship with the UK only and use Royal Mail to ship items. I will share the tracking code with you when you receive your shipping note to allow you to keep an eye on where your package is. For anyone outside of the UK wishing to purchase my work please contact me directly.

Returns

Because each item is made to order I don't accept returns. If you are unhappy in any way with your item then please let me know so we can discuss together.

Orders can only be cancelled if I haven't yet started creating the item.

I am always available to talk on email about specific requests or enquiries, so please do say hi!